How to use, maintain and repair your Series 9 (S9), Series 9 Pro (S9 Pro), Series 9 Pro+ (S9 Pro+) service products
Series 9 (S9), Series 9 Pro (S9 Pro), Series 9 Pro+ (S9 Pro+)

How to use your product
Face Shaving Tips
Master the Close Shave: Essential Tips for a Smooth Beard
Face Shaving Tips
How to clean and look after your shaver
Hair Removal
How to prevent skin irritation, razor burns and shaving rash
To extend your warranty and enjoy a range of exclusive benefits, register your Braun Series 9 with BraunCare+. You'll receive extra warranty, personalized tips, exclusive deals, and more. Visit our BraunCare+ page to get started and enhance your Braun experience today.
For perfecting your sideburns, use the integrated Pro trimmer on your Braun Series 9. This precision tool with surgical-grade stainless steel blades ensures a precise finish, even on the longest hairs.
Absolutely! The Braun Series 9 is designed to handle up to a 7-day beard effortlessly. Its advanced technology adapts to varying hair lengths, ensuring an efficient and gentle shave whether you have a 1, 3, or 7-day beard.
Our Braun Series 9 features a technology that analyzes beard density and automatically adjusts power accordingly. This ensures you can shave even the densest beard with efficiency.
Our Braun Series 9 is engineered to minimize skin irritation and equipped with SkinGuard, a skin-protective metal bar that prevents skin damages. To further reduce the risk, keep your device clean with the Braun SmartCare Center and replace the shaver head regularly. This ensures the blades remain sharp, lubricated and the device functions optimally, providing a gentle shave.
For the best results, use our Braun SmartCare Center. Insert your shaver, click one button, and let the station do the work. It hygienically cleans, charges, and lubricates the blades of your device, to protect lifetime and optimize performance, so that you have a shaver like new every day.
If your shaver isn't performing like it used to, it might be time to replace the shaver head. Shaver heads typically last up to 18 months. Check out our accessories section below to re-purchase your shaver head and get back 100% of shaving performance.
First, make sure you're using the original charger and give your device enough time to charge fully. If the battery still drains quickly or doesn't charge, follow the troubleshooting guide for your device.
Braun offers a warranty that covers manufacturing defects. Visit our warranty page for detailed coverage information and how to make a claim.
You can download user manuals from our User Manuals section below. Just select your product generation to find detailed setup and maintenance instructions.
Visit our Parts & Accessories section below to find the right replacements and accessories for your Braun shaver. You will find a variety of shaver head, ShaverCare refills (for Braun SmartCare Center), spare chargers, attachments, and more.
You can easily purchase a replacement shaver head right from this page. Add it to your cart and get your shaver back to 100% shaving performance.
First, ensure the shaver is charged and correctly assembled, and check that the travel lock is not activated. If it still won't turn on, follow the troubleshooting guide to understand what's happening.
To book a service or repair, head over to the troubleshooting section on this page. Make sure you have your product details and purchase receipt ready for a smoother process. If you have a BraunCare+ account, log in for a simpler repair process.
If your device has an issue, start by diagnosing the problem with our troubleshooting guide. In case it's needed, you will be able to book your device for a repair at the end of the troubleshooting process. If you need further assistance, you can contact us. Our agents are happy to help you.
User Manuals
Diagnose and repair my product
Diagnose and repair my product.
We can help you understand what’s wrong and request repairs.
Check-in deviceKeep your device at 100% performance.
Inspection, cleaning, lubrication and new parts to bring your shaver back to top performance.
Braun PitStop