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Love it
or your money back!*


We are continuing to accept Money Back Guarantee applications, however please be aware that we are currently experiencing delays with the processing of applications and refunds as we are operating with a reduced workforce.

We have extended our Money Back Guarantee promotion for all qualifying purchases made between 13th December 2019 to 30th June 2020. This means that if you have purchased a qualifying product within this time period, you will still have until 8th October 2020 to send in your application for a refund.

If you have any questions or concerns regarding this promotion or your product, please call our Consumer Care team on 0800 783 7010, or chat online/email us via the contact us page on our website: Contact us

We will be closely monitoring the situation and will update this page accordingly. Please keep visiting page for the latest information.

Thank you for your support and understanding.

Love it or your money back!*

If you don’t think your Braun product has delivered superior results, get your money back by following these steps:

1.Download form and fill in
2.Post your form, proof of receipt and product
3.Send to the following addresses (UK or ROI): UK: Braun MBG, Dept PG020, PO Box 13263, Galashiels, TD1 9AJ
ROI: Procter & Gamble, Dept PG020, Braun MBG, PO Box 596, Dublin 14

Terms & Conditions

The money back guarantee applies to the following model groups

Series 9 shavers

(all models)

Series 8 shavers

(all models)

Series 7 shavers

(all models)

Series 5 shavers

(all models)

Beard trimmer

(models BT7XXX and BT5XXX)

All-in-one trimmer

(models MGK7XXX and MGK5XXX)

Silk-expert Pro IPL

(all models)

Braun face

(all models)

Silk-epil 9 Flex

(all models)

Silk-épil 9

(all models)

Silk-épil 7

(all models)

Silk-épil 5

(all models)

*See terms & conditions