Select your device and get started with support

Select your product

What problem do you see or experience?

Braun Product Parts

Where do you want to shop?

Please select your product

We are sorry that you are experiencing problems with your product.

If you would like, you can either contact our customer service team for further assistance on troubleshooting or return the product for further investigation.

How would you like to proceed?

For the best experience when returning your product, we recommend that you register for a Braun+ account.

Did the solutions resolve the issue with the device?

If you have anything else to share, please don't hesitate to contact us.

Thank you for your feedback!

What category is your problem?

User Manuals

Locale settings !DO NOT DELETE

You have some questions concerning one of our products? We are here to help you.

Contact us

Need help?

Offers & Promotions

Design and Craftsmanship

Quick links

Diagnose and repair my product

We can help you understand what’s wrong and request repairs.

Diagnose and repair my product.

Find out more about the warranty of your Braun device.

Warranty information.

Inspection, cleaning, lubrication and new parts to bring your shaver back to top performance.

Keep your device at 100% performance.

Local service center.

Products

BraunCare+ newsletter Registration

Country Selector

Braun Plus | Profile

Braun Plus | Product Registration

Braun Plus | Overview

Braun Plus | My Products

Service

User manuals

logo-white

logo-dark

General settings !DO NOT DELETE

MIA Troubleshooting Survey !DO NOT DELETE

MIA Survey Score Step

Problem solved!

MIA Survey Text Box Step

What's the reason for your score?

MIA Survey Confirmation Step

Bad cutting performance

Burning sensation (on skin)

Drying time too long

Hair is pulled

Outer foil worn-out

Poor auto clean function

Leakage general

Switch / regulator not operating

Function

Smell

Not operating

Powers up but no operation

Power supply

Short operation time / short battery life

Battery

No or faulty display

Display

Set gets very hot / parts melting

Damage

Series 9 (S9), Series 9 Pro (S9 Pro), Series 9 Pro+ (S9 Pro+)Troubleshooting Center

Series 9 (S9), Series 9 Pro (S9 Pro), Series 9 Pro+ (S9 Pro+)
Troubleshooting Center