If you don’t think your Braun product has delivered superior results, get your money back by sending this form, your proof of purchase and your product to the address shown below¹

¹See terms and conditions below

Procter & Gamble UK is the controller of your personal data and shall process the personal data you share in accordance with our privacy policy for the purpose of providing you with the service you requested. For these purposes, P&G may share your personal data, and transfer it outside the European Union, with other P&G entities and third parties acting on its behalf in the course of its business activities - but your information will still enjoy adequate data protection and safeguards. You can exercise your data protection rights to access, correct, erase, transfer to another provider, object to or restrict our processing of the personal data P&G has about you and withdraw your consent. You also have the right to lodge a complaint with the data protection authority. You can find our entire Privacy Policy, including our data retention period and information on how to exercise your data protection rights online at https://privacypolicy.pg.com/en/.

Terms & Conditions

¹Reimbursement will be through cheque.

1. This offer is open to all residents in the UK & ROI aged 18 years of age and over.
2. If you are not satisfied with the result obtained from using Braun shaver (Braun Series 5, Braun Series 6, Braun Series 7, Braun Series 8, Braun Series 9, Braun Series 9 Pro), Braun styling (MGK7xxx, MGK5xxx, BT9xxx, BT7xxx, BT5xxx), Braun IPL (Silk expert Mini IPL, Silk-expert Pro IPL 3, Silk expert Pro IPL 5), or Braun epilator (Braun Silk-épil 5, Braun Silk-épil 7, Braun Silk-épil 9, Braun Silk-épil 9 Flex, Braun FaceSpa Pro), the Promoter will refund you the actual price paid as indicated on the receipt and excluding any interest or commission charged by any instalment payment provider, in accordance with these terms and conditions. The product must be purchased in the UK or ROI and the value must be listed in GBP (£) or EUR (€).
3. Purchase period for refunds is between 1st July to 30th September 2023. Applications for refund requests must be made within 100 calendar days from date of purchase.
4. To make an application and obtain your refund, go to https://uk.braun.com/en-gb/promotions/mbg All applicants will be required to provide the following information on the downloadable form: product/model purchased, store purchased from, date of purchase, purchase price, reason for return, name, email and address.
5. Send the completed form, together with proof of purchase (your original dated till receipt), and the applicable Braun product, to the following address:

UK: Braun MBG,
Dept PG020,
PO Box 13263,
Galashiels, TD1 9AJ.

ROI: Procter & Gamble,
Dept PG020,
Braun MBG,
PO Box 596, Dublin 14.

6. The line item must appear on the till receipt. If no line item for a Braun epilator, FaceSpa, IPL, multi grooming kit, beard trimmer or shaver appears on the applicants till receipt, or the applicant does not have a till receipt, the application will not be processed.
7. Final submissions for refunds must be received on or before 8th January 2024.
8. Incomplete, misdirected or late submissions will not be accepted. Proof of posting will not be accepted as proof of delivery. Responsibility cannot be accepted for lost, damaged or delayed forms and /or their contents.
9. The Promoter will refund the actual purchase price paid for a maximum of one applicable Braun product purchased, as evidenced by the original till receipt.
10. Reimbursement will be through cheque. Please allow up to 28 working days for refunds to be processed.
11. The refund amount does not include postage costs for the return of the applicable Braun product (applicable Braun products are listed in clause 13)
12. Only one refund per household.
13. Offer limited to Braun shaver (Braun Series 5, Braun Series 6, Braun Series 7, Braun Series 8, Braun Series 9, Braun Series 9 Pro), Braun styling (MGK7xxx, MGK5xxx, BT9xxx, BT7xxx, BT5xxx), Braun IPL (Silk expert Mini IPL, Silk-expert Pro IPL 3, Silk expert Pro IPL5), and Braun epilator (Braun Silk-épil 5, Braun Silk-épil 7, Braun Silk-épil 9, Braun Silk-épil 9 Flex, Braun FaceSpa Pro).
14. Your obligation to any instalment payment provider is entirely independent to this offer and will remain even if you exercise your rights under this offer.
15. This does not affect your statutory rights. Promoter: Procter & Gamble UK, Weybridge, Surrey, KT13 0XP (Please do not send any applications to this address.)