How to use, maintain and repair your Silk Expert Pro 5, Braun IPL PL5XXX service products

To extend your warranty and enjoy a range of exclusive benefits, register your Braun Silk·expert Pro 5 with BraunCare+. You'll receive extra warranty, personalized tips, exclusive deals, and more. Visit our BraunCare+ page to get started and enhance your Braun experience today.

Yes, you can use the Braun IPL without the app. However, we recommend using the app for personalized treatment plans, step-by-step guidance, real time coverage tracker, intelligent calendar and progress overview. It improves your overall experience and gives you up to 95% hair reduction in only 1 month.

The Braun IPL device offers a high-quality hair removal from the comfort of your home. With regular use, you can achieve salon-like smoothness without the hassle of appointments.

Absolutely! The Braun Silk·expert Pro 5 IPL can be used on various parts of your body, including your legs, arms, underarms, intimate area, and even your face (below the cheekbones). Just be sure to follow the user manual for specific guidelines on treating each area.

If the flashing sequence slows down, your device is in heat-protection mode. To get back to normal speed, simply allow the device to cool down for a bit.

Braun IPL devices are safe, FDA-cleared, and dermatologist-approved. They are gynecologically tested for intimate use. Pain varies, but most users find it nearly painless, often describing it as mild tingling or warmth, which many adapt to over time.

Braun IPL is safe and effective for women facial hair removal. It shouldn't be used near the eyes. It works effectively on the upper lip, chin, and jawline.

Cleaning your Braun Silk·expert Pro 5 is easy! Simply unplug the device and let it cool down. Gently wipe the treatment window and glass filter with a dry, lint-free cloth. Avoid using water or harsh cleaners. Store it in a cool, dry place to keep it in top shape.

If your Braun IPL Silk·expert Pro 5 doesn't turn on, first check that it is plugged in correctly. If the issue persists, visit our troubleshooting guide to diagnose the problem and book a repair if needed.

Visit our Parts & Accessories section below to find the right replacements and accessories for your Braun IPL device. You'll find a variety of IPL heads, spare chargers, and more.

Braun offers a warranty that covers manufacturing defects. Visit our warranty page for detailed coverage information and how to make a claim.

You can download user manuals from our User Manuals section below. Just select your product generation to find detailed setup and maintenance instructions.

To book a service or repair, head over to the troubleshooting section on this page. Make sure you have your product details and purchase receipt ready for a smoother process. If you have a BraunCare+ account, log in for a simpler repair process.

If your device has an issue, start by diagnosing the problem with our troubleshooting guide. In case it's needed, you will be able to book your device for a repair at the end of the troubleshooting process. If you need further assistance, you can contact us. Our agents are happy to help you.