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We are sorry that you are experiencing problems with your product.

If you would like, you can either contact our customer service team for further assistance on troubleshooting or return the product for further investigation.

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End user pain

Leakage general

Outer foil worn-out

Poor performance / processing

Speed problem

Function

No battery charging

Short operation time / short battery life

Battery

Not operating

Other

Powers up but no operation

Power supply

Rattle

Noise

Smell

Set gets very hot / parts melting

Damage

Silk-épil XpressiveTroubleshooting Center

Silk-épil Xpressive
Troubleshooting Center