Join now for free

BraunCare+

Sign in

910, 911, 912, 913, 921, 922, FaceSpa Pro

• Facial system designed for salon beauty at home • Precise epilation removes 4 x shorter hair than wax • Massage and gentle peeling for younger looking skin • MicroVibration Head – ultra-delicate tapping for better application of skin care product (depending on model) • 4 personalised settings • Rechargeable • Treatment timer • Smart head detection

For battery replacement enquiries please contact your local service center

For battery replacement enquiries please contact your local service center.

Select your device and get started with support

Select your product

What problem do you see or experience?

Braun Product Parts

Where do you want to shop?

Please select your product

We are sorry that you are experiencing problems with your product.

If you would like, you can either contact us through our support & contact center or return the product for further investigation.

How would you like to proceed?

For the best experience when returning your product, we recommend that you register for a Braun+ account.

Did the solutions resolve the issue with the device?

If you have anything else to share, please don't hesitate to contact us.

Thank you for your feedback!

What category is your problem?

User Manuals

Locale settings !DO NOT DELETE

You have some questions concerning one of our products? We are here to help you.

Need help?

Promotions

All tips and tutorials

Design and Craftsmanship

Quick links

Diagnose and repair my product

Sign up for free and get extended warranty* on selected products

We can help you understand what’s wrong and request repairs.

Diagnose and repair my product.

Find out more about the warranty of your Braun device.

Warranty information.

Inspection, cleaning, lubrication and new parts to bring your shaver back to top performance.

How to use, maintain and repair your FaceSpa Pro service products

FaceSpa Pro

Diagnose and repair my product